How does my purchase support the American Lighthouse Foundation?
100% of the proceeds from your purchase supports the lighthouse preservation mission of the American Lighthouse Foundation. Thank you for your support!
As soon as your order is placed, you will receive a confirmation
and order number via e-mail. (Please check your spam folder if you do not receive this email) This is our way of letting you know that we got your order! You will receive a follow up e-mail containing
your tracking number once your order has shipped.
Shipping Policy - In StockShipping Time -- Most orders will ship within 5 business days, provided the product ordered is in stock. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.
All orders from the American Lighthouse Foundation ship via USPS Priority Mail. We cannot however, guarantee when an order will arrive. Consider any shipping or transit time only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability. If you need faster shipping service, please contact us.
Shipping Policy - Backordered
Return/ Exchange Policy
If for any reason you are not
completely satisfied with your purchase, items purchased online at shoplighthousefoundation.org
may be returned within 30 days.
To return an item(s), please follow these steps:
- Email: [email protected] to request an RMA #. Please indicate whether you are requesting a refund, replacement or exchange. If requesting an exchange, please make note new size.
- Place the item(s) in the condition in which it was received in its original packaging.
- Place packaged item(s) in the shipping box.
- Return the package to the address below:
American Lighthouse Foundation
PO Box 565
Rockland, ME 04841
Returns are normally processed
within 48 hours of receipt. Refunds are made to the purchaser using the
original method of payment. If you originally used a credit card for your
purchase, your merchandise credit will appear on your card statement within 1-2
billing cycles. Shipping costs are not refundable.
If the returned items were a gift, the refund can only be credited to the purchaser.
For your protection, we recommend you insure your package for shipping. Additionally, please record any carrier tracking information to verify your returned merchandise reaches our correct return address.
Replacement / exchanges will be
shipped once returned items are received. A new tracking number will be emailed
once it has shipped.
If you have more questions, or if you received your item damaged, please contact us by calling 207-594-4174 to speak to a staff member, or email us at: [email protected]